PLEASE READ
The way we do tourism in the summer of 2020 while providing you our guests with the confidence that we are looking out for your wellbeing, is different from the past. Gone is the touchy-feely handshakes and hugs, in are waves and even the odd elbow bumps that are not recommended. It’s not that we don’t want to, it’s for everyone’s protection. WE want to give you piece of mind. WE, “we care for you”.
That is why we are going to do things differently. It’s because many of you need to get away and unwind and enjoy our self’s in the new reality.
What are we doing to keep you as safe as we can? After many conversations with our health unit and reviewing their suggestions, I’m glad to say that as of July 4, 2020, we will be open. It won’t be business as usual, but we will be open.
Here are the following changes:
- Minimum stay will be 3 nights.
- A week stay will consist of 6 nights.
- Some cottages will be designated as weeklong only stays.
- For this year there is a “no pet policy” in all the units.
- Our guests will bring their own pillows, blankets, bed sheets and towels.
- Please bring your own personal toiletries
The reason for the changes is to reduce the possibility of infection and possible transmission of the virus for both cleaners and guests. Beds will be sanitized, and freshly laundered mattress protectors will be placed on them.
We will still provide you with the essentials; pots and pans, crockery, cutlery, tea towels, dish cloths, scrubbies, toilet paper and a starter container of dish soap. In addition, microwave ovens, toasters, coffee makers and gas BBQ’s will be sanitized for your safety.
Some of the facilities will not be available to our guests this is to comply with the government’s policies of “Social Distancing” and “Congregating in groups”.
How to make a make a cottage reservation:
In order to minimize interaction with staff and guests we ask that all bookings are done online. Once payment is received a confirmation will be sent via email. This will contain information for your stay.
We accept e-transfers and credit card payments for rental deposits.
We require that final payments be done 24 hours prior to arrival. Once again, we accept e-transfers as well as Credit Cards.
Guests will be able to go directly to their cottage knowing that we have done everything we can to keep everyone safe. Keys will be left on the table.
Published rates and amenities we provided in the past and are published on the Highland View Resorts website and brochure may not be accurate Everything was published well before the pandemic. We must now comply with Provincial and County regulations. In most cases rates have been reduced to reflect the reduction in some services.
For clarification please call 1 800 567 567 or
email hvr@highlandview.com for more information.
